Frequently Asked Questions!
Question 1: How soon will I get my order/ebook?
Answer: The download link available immediately after successful checkout! It’s also emailed to you as soon as the order is confirmed. You can also go to ‘My Account‘ (if you made one before or while ordering) and download your purchases from there.
Question 2: I did not receive an email after the order, what do I do?
Answer: Sometimes the email goes to the SPAM folder, please do check that as well. If you don’t keep SPAM emails or can’t find ours, then please message/email us as along with your order number or the email you used for the order, and we’ll resend you the link within 24 hours.
Question 3: Is the eBook permanent or rental? Can I print it?
Answer: It’s PDF without DRM protection so it’s permanent. You bought it and You OWN it. Forever. You can print it without any restrictions, access your ebook on any devices. Please just don’t share them as that won’t be right.
Question 4: Do you sell/give access codes as well?
Answer: No, none of our products included ANY access codes/web access, etc.
Question 5: I am having problems downloading the ebook. What to do?
Answer: Please email or message us. If you can, describe the problem in as much detail as possible.
Question 6: Are my details safe?
Answer: We never share or misuse your data. We also don’t store any payment information (as that is processed by payment processors like Stripe or PayPal).
Question 7: Do you offer refunds?
Answer: Yes. We have a gorgeous refund policy. If it’s a genuine mistake or problem (emphasis on genuine please), we will refund you!