Buy Lab Manual for CompTIA A Guide to IT Technical Support, 10th Edition PDF ebook by author Jean Andrews; Joy Dark; Jill West – published by Cengage Learning in 2020 and save up to 80% compared to the print version of this textbook. With PDF version of this textbook, not only save you money, you can also highlight, add text, underline add post-it notes, bookmarks to pages, instantly search for the major terms or chapter titles, etc.
You can search our site for other versions of the Lab Manual for CompTIA A Guide to IT Technical Support, 10th Edition PDF ebook. You can also search for others PDF ebooks from publisher Cengage Learning, as well as from your favorite authors. We have thousands of online textbooks and course materials (mostly in PDF) that you can download immediately after purchase.
Note: e-textBooks do not come with access codes, CDs/DVDs, workbooks, and other supplemental items.
- Full title: Lab Manual for CompTIA A Guide to IT Technical Support, 10th Edition
- Edition: 10th
- Copyright year: 2020
- Publisher: Cengage Learning
- Author: Jean Andrews; Joy Dark; Jill West
- ISBN: 9780357510018, 9780357510018
- Format: PDF
Description of Lab Manual for CompTIA A Guide to IT Technical Support, 10th Edition:
The Laboratory Manual is a valuable tool designed to enhance your lab experience. Lab activities, objectives, materials lists, step-by-step procedures, illustrations, and review questions are commonly found in a Lab Manual.Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
Table of Contents of Lab Manual for CompTIA A Guide to IT Technical Support, 10th Edition PDF ebook:
Table of ContentsPrefaceChapter 1: Taking a Computer Apart and Putting It Back TogetherLab 1.1 Record Your Work and Make DeliverablesLab 1.2 Gather and Record System InformationLab 1.3 Identify Computer PartsLab 1.4 Identify Form FactorsLab 1.5 Take a Computer Apart and Put It Back TogetherLab 1.6 Investigate Computer Teardown ProceduresLab 1.7 Compare Laptops and DesktopsChapter 2: All about MotherboardsLab 2.1 Use the HWiNFO Hardware Information UtilityLab 2.2 Identify Motherboard ComponentsLab 2.3 Identify a Motherboard and Find Documentation and Drivers on the WebLab 2.4 Remove and Replace a MotherboardLab 2.5 Examine BIOS/UEFI Settings and Research BIOS/UEFI UpdatesLab 2.6 Flash BIOS/UEFIChapter 3: Supporting Processors and Upgrading MemoryLab 3.1 Remove and Replace a CPULab 3.2 Run a Burn-in Test and Benchmark a CPULab 3.3 Research a RAM Upgrade on the WebLab 3.4 Benchmark RAM and Plan an UpgradeLab 3.5 Examine Laptop DocumentationLab 3.6 Troubleshoot Memory ProblemsChapter 4: Supporting the Power System and Troubleshooting ComputersLab 4.1 Find Documentation on the Internet about Power RatingsLab 4.2 Measure the Output of Your Power SupplyLab 4.3 Choose the Right Power SupplyLab 4.4 Replace a Power SupplyLab 4.5 Measure Temperature and Adjust Fan SpeedLab 4.6 Choose a CPU Cooling SolutionLab 4.7 Diagnose Simple Hardware Boot ProblemsLab 4.8 Troubleshoot General Computer ProblemsLab 4.9 Use Laptop Diagnostic SoftwareChapter 5: Supporting Hard Drives and Other Storage DevicesLab 5.1 Test Hard Drive Performance Using HD TuneLab 5.2 Examine Your Hard Drive Using Four MethodsLab 5.3 Install a Second Hard Drive for Data RecoveryLab 5.4 Use Hard Drive UtilitiesLab 5.5 Sabotage and Repair a SystemLab 5.6 Replace a Laptop Hard DriveChapter 6: Supporting I/O DevicesLab 6.1 Use Laptop Display OptionsLab 6.2 Use Device ManagerLab 6.3 Update Drivers with Device ManagerLab 6.4 Use Diagnostics Software to Test I/O DevicesLab 6.5 Install a Sound CardLab 6.6 Install Dual Displays in WindowsLab 6.7 Research High-End Video CardsLab 6.8 Replace Laptop ComponentsLab 6.9 Compare Costs of SystemsLab 6.10 Plan a Customized SystemChapter 7: Setting Up a Local NetworkLab 7.1 Network Two ComputersLab 7.2 Set Up a Wireless RouterLab 7.3 Secure a Wireless LANLab 7.4 Practice Troubleshooting Using TCP/IP UtilitiesLab 7.5 Analyze a System with Event ViewerLab 7.6 Set Up a VPNLab 7.7 Create a Network in Packet TracerChapter 8: Network Infrastructure and TroubleshootingLab 8.1 Inspect CablesLab 8.2 Compare Options for a Small Office or Home Office LANLab 8.3 Create a Straight-Through CableLab 8.4 Create a Crossover CableLab 8.5 Set Up Advanced IP Scanner and Wake-on-LANLab 8.6 Sabotage and Repair a Network ConnectionLab 8.7 Understand the OSI ModelLab 8.8 Convert Binary and Hexadecimal NumbersChapter 9: Supporting Mobile DevicesLab 9.1 Research the Latest SmartphonesLab 9.2 Research Android Apps and Use DropboxLab 9.3 Explore How Android Apps Are Developed and TestedLab 9.4 Configure Email and Dropbox on Mobile DevicesLab 9.5 Research Xcode and the iOS SimulatorLab 9.6 Create a Smart Home IoT Network in Packet TracerChapter 10: Virtualization, Cloud Computing, and PrintersLab 10.1 Create a VM in Oracle VirtualBoxLab 10.2 Use a Microsoft Account and OneDriveLab 10.3 Install and Share a Local PrinterLab 10.4 Install a Network PrinterLab 10.5 Update Printer DriversLab 10.6 Maintain and Troubleshoot a PrinterLab 10.7 Manage Print JobsLab 10.8 Sabotage and Repair a PrinterChapter 11: Windows Versions and Customer ServiceLab 11.1 Create and Manage Multiple DesktopsLab 11.2 Use Windows Keyboard ShortcutsLab 11.3 Use the Problem Steps RecorderLab 11.4 Record Apps with Game DVRLab 11.5 Understand IT Codes of EthicsLab 11.6 Provide Customer ServiceLab 11.7 Practice Help-Desk SkillsLab 11.8 Practice Good Communication SkillsLab 11.9 Understand How to Create a Help-Desk ProcedureChapter 12: Installing WindowsLab 12.1 Create a Bootable Windows 10 Setup DVDLab 12.2 Use Client Hyper-V to Manage a Virtual MachineLab 12.3 Perform a Clean Installation of Windows 10Lab 12.4 Perform a Clean Installation of Windows 8.1Lab 12.5 Upgrade to Windows 10Lab 12.6 Install Windows 7 in a Hyper-V VMLab 12.7 Install and Remove a Windows Dual Boot ConfigurationLab 12.8 Partition a Hard Drive Using GPT before a Windows InstallationChapter 13: Maintaining WindowsLab 13.1 Perform Routine Hard Drive MaintenanceLab 13.2 Back Up and Restore Files in Windows 10Lab 13.3 Manage Hard Drive Partitions Using a Virtual Machine (VM)Lab 13.4 Set Up a Virtual Hard Drive in WindowsLab 13.5 Learn to Work from the Command LineLab 13.6 Use the xcopy and robocopy CommandsLab 13.7 Use Remote DesktopChapter 14: Troubleshooting Windows after StartupLab 14.1 Use the Microsoft Management ConsoleLab 14.2 Use Task ManagerLab 14.3 Edit the Registry with RegeditLab 14.4 Identify a Hard Drive Bottleneck by Using Performance ToolsLab 14.5 Use the System Configuration UtilityLab 14.6 Apply a Restore PointLab 14.7 Use Windows Setup Media to Apply a Restore PointLab 14.8 Use Windows Utilities to Speed Up a SystemLab 14.9 Research Data Recovery SoftwareChapter 15: Troubleshooting Windows StartupLab 15.1 Create a Windows 10/7 Repair DiscLab 15.2 Create and Use a Custom Refresh Image in Windows 8Lab 15.3 Launch and Explore Windows Recovery Environment (RE)Lab 15.4 Investigate Startup ProcessesLab 15.5 Explore Tools to Solve Windows 10 Startup ProblemsLab 15.6 Reimage the Windows VolumeLab 15.7 Recover Data from a Computer That Will Not BootLab 15.8 Roll Back to a Previous Version of WindowsLab 15.9 Use Fresh StartLab 15.10 Sabotage and Repair WindowsChapter 16: Securing and Sharing Windows ResourcesLab 16.1 Map a Network Drive and Use Wake-on-LANLab 16.2 Manage User Accounts in Windows 10/8Lab 16.3 Manage User Accounts in Windows 7Lab 16.4 Use NTFS Permissions to Share Files and FoldersLab 16.5 Work with Offline Files and the Sync CenterLab 16.6 Use Active Directory in the CloudChapter 17: Security StrategiesLab 17.1 Monitor Security EventsLab 17.2 Audit Access to Private FoldersLab 17.3 Use EncryptionLab 17.4 Secure a WorkstationLab 17.5 Design for Physical SecurityLab 17.6 Protect against MalwareLab 17.7 Download and Use Microsoft Security Essentials in Windows 7Chapter 18: macOS, Linux, and ScriptingLab 18.1 Investigate Apple Operating SystemsLab 18.2 Investigate Linux and Create a Bootable Ubuntu Flash DriveLab 18.3 Use TeamViewer to Remotely Access Another ComputerLab 18.4 Compare Operating SystemsLab 18.5 Create and Run a PowerShell ScriptLab 18.6 Use Wireshark to Compare Security in Telnet and SSH